top of page
Frequently asked questions
How should I wash my Innerslut gear?
For printed apparel, we recommend washing inside out in cold water with similar colors and tumble drying on low or hanging to dry.Avoid bleach and don't iron directly over the design.Treat your shit nicely and it'll stay slutty longer.
How should I wash my Innerslut gear?
For printed apparel, we recommend washing inside out in cold water with similar colors and tumble drying on low or hanging to dry.Avoid bleach and don't iron directly over the design.Treat your shit nicely and it'll stay slutty longer.
How long do refunds take?
Waiting on your money? Fair question. Once a refund is approved, our processing time is 1 to 5 business days. After it is issued, the time it takes to appear depends on your payment provider. Usually its within a couple of days, however your bank may take longer. Legally they have up to 10 days. Refunds are sent via the same method you used as payment. We will shoot you an e-mail with a heads up that it is coming your way. If your refund has not appeared after the applicable timeframe, contact info@innerslut.com with your order number and refund confirmation, if available. Someone in the office will give you a helping hand.
What if I ordered the wrong size?
Measure twice—ship once. We give you the product specs and a warning before you hit submit for a reason. Read them, check your measurements, and double-check your size before placing your order. If you picked the wrong size, that one’s on you.Now if you received the wrong size then what was ordered, contact crystal@innerslut.com as soon as possible. You have a 5 day window of opportunity to correct any errors or mistakes made by us and the manufacturer. Which is why you get to contact the woman in charge directly. If we fucked up, we will own it. Be sure to include contact info, order info, address to ship the new one, and tracking number if possible.
Can I return something that I have already worn?
Probably not. It doesn't hurt to try though. Just shoot us an email, send clear photos of the item and explain why you want to return it. If the reason is justifiable and match the photos (clear photos) we can go from there.
My tracking says delivered, but I don't have it. Now what?
When tracking says “Delivered” but your package is nowhere to be found, don't assume you're screwed. 📦 There are ways to track it down and potentially get a replacement or refund.Here's what to do:Check the delivery details. Look for a delivery photo, GPS location information, or a note saying it was left with someone.Check nearby. Look around other entrances, behind gates, near mailboxes, and with neighbors. Drivers occasionally deliver to the wrong address.Contact the carrier. USPS, UPS, FedEx, and Amazon have procedures for investigating missing deliveries. Ask them to open a missing-package investigation.Contact the seller. Tell them the tracking shows delivered, but you never received the package. Request proof of delivery and a replacement or refund.Escalate if necessary. If the seller refuses to help, you may be able to dispute the charge through your payment provider. Your rights depend on the circumstances.Important: A delivered tracking status doesn't automatically prove the package reached you. But it also doesn't automatically entitle you to a refund.Well, that's frustrating as hell. 📦 Your tracking says delivered, but your package apparently decided to play hide-and-seek.Before assuming it's gone for good, here's what to do:Check around. Look near your front door, mailbox, garage, side gates, and anywhere a delivery driver might have left it.Ask around. Check with neighbors or anyone else who might have accepted the package.Give it 24 hours. Sometimes carriers mark packages as delivered before they actually arrive.Contact the carrier. Use your tracking number to request delivery confirmation or report a missing package.Reach out to us. If you've checked everywhere and still can't find it, contact us with your order number and tracking information. We'll help you figure out the next steps.The bottom line: We want your Innerslut gear on you, not wandering around the neighborhood.While we can't guarantee replacements or refunds for packages confirmed as delivered, we'll review the situation and do what we reasonably can to help.Keep it real. Wear it proud.
Where's my order?
Once your order ships, tracking information will be provided when available.Remember that production time comes before shipping time, so your order may still be getting made even if you haven't received tracking yet.
What if my package gets lost or stolen?
Missing gear is a pain in the ass. Start by checking your tracking history and confirming the shipping address on your order. If tracking says delivered, follow the steps in “My tracking says delivered, but I don't have it. Now what?”For a package that appears lost in transit or stolen, contact info@innerslut.com with your order number, tracking number, and what happened.We have to distinguish lost in transit, confirmed delivery, theft, and incorrect addresses. Our procedures are as follows; 1. Confirm who files claims and whether shipping protection applies.We are not implying automatic refunds or replacements. Don't get excited. There will be no hinky "I didn't get my shit - send me a new one" so you can get your boyfriend a matching free hoodie. We are not Amazon and shame on you!
How do I know what size to order?
Check the size information on the product page before ordering. Different styles and manufacturers may fit differently, because apparently universal sizing was too much to ask from civilization.When in doubt, use the measurements rather than relying only on S, M, L or XL.
Are your products made to order?
Many are. Your item may be printed specifically for you after you place your order rather than pulled from a dusty warehouse shelf.That means production usually takes approximately 2–7 business days before shipping.
Do you offer discounts?
Do you offer discounts?Sometimes.Promotions, subscriber offers, discount codes and other deals may appear throughout the site or through Innerslut communications. Terms and exclusions may apply.
Is Innerslut just for women?
Hell no.Innerslut isn't a gender. It's an attitude. Our designs and products are made for anyone bold enough to wear them.
So... why “Innerslut”?
Because slut is an attitude, not a archetype.Innerslut is about taking the labels people throw at us and deciding for ourselves what they mean. Around here, you can be a slut for anything: cars, tacos, skating, art, ambition, chaos, whatever you're unapologetically into.
bottom of page
